Legal Agreement

    Terms of Service

    Last updated: January 19, 2026

    1. Acceptance of Terms

    By accessing or using BioStack ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service. These terms apply to all visitors, users, and others who access or use the Service.

    2. Service Description

    BioStack is a health technology platform that provides:

    • AI-powered analysis of blood test results
    • Personalized supplement recommendations
    • Biological age calculations
    • Health trend tracking and visualization
    • Family member health profile management
    • Doctor consultation question generation

    3. Medical Disclaimer

    IMPORTANT: BioStack is NOT a medical service and does NOT provide medical advice, diagnosis, or treatment.

    The information provided by BioStack is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

    Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received from BioStack.

    If you think you may have a medical emergency, call your doctor or emergency services immediately. BioStack does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Service.

    4. User Accounts

    When you create an account, you must:

    • Provide accurate, complete, and current information
    • Maintain the security of your password and account
    • Accept responsibility for all activities under your account
    • Notify us immediately of any unauthorized use

    You must be at least 16 years old to use this Service. By using BioStack, you represent that you are at least 16 years of age.

    5. Subscription & Billing

    Free Plan

    BioStack offers a free tier with core features including unlimited blood test analyses, basic supplement recommendations, and family profiles. Premium features require a paid subscription.

    Paid Subscriptions

    Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as stated in our 30-day money-back guarantee.

    Cancellation

    You may cancel your subscription at any time. Upon cancellation, you will retain access to Premium features until the end of your current billing period. After that, your account will revert to the free tier.

    30-Day Money-Back Guarantee

    If you are not satisfied with your subscription, you may request a full refund within 30 days of your initial purchase.

    6. User Content

    You retain all rights to the content you upload to BioStack, including blood test files and personal health information. By uploading content, you grant us a limited license to:

    • Process and analyze your data to provide the Service
    • Store your data securely on our systems
    • Generate insights and recommendations based on your data

    We will never share your personal health data with third parties without your explicit consent, except as required by law or as necessary to provide the Service.

    7. Prohibited Uses

    You agree not to:

    • Use the Service for any illegal purpose
    • Upload malicious files or attempt to compromise our systems
    • Impersonate another person or entity
    • Interfere with or disrupt the Service
    • Attempt to gain unauthorized access to any part of the Service
    • Use the Service to provide medical advice to others
    • Resell or redistribute the Service without authorization

    8. Intellectual Property

    The Service and its original content (excluding user content), features, and functionality are and will remain the exclusive property of BioStack. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used in connection with any product or service without prior written consent.

    9. Limitation of Liability

    To the maximum extent permitted by law, BioStack shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

    • Loss of profits, data, or other intangible losses
    • Damages resulting from unauthorized access to your account
    • Damages resulting from errors, omissions, or inaccuracies in the Service
    • Any health decisions made based on information from the Service

    Our total liability for any claims arising from use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

    10. Indemnification

    You agree to defend, indemnify, and hold harmless BioStack and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party.

    11. Termination

    We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

    You may delete your account at any time through the settings page. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration or in courts of competent jurisdiction.

    13. Changes to Terms

    We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

    14. Contact Us

    If you have any questions about these Terms, please contact us:

    SIA DEVIX

    Reg. No.: 40203710936

    Brivibas iela 40 - 20B, Riga, LV-1050, Latvia

    Email: legal@biostack.app